mafia78Terms of Use

When you access our mafia78 platform — via Android app, iPhone Safari, or desktop browser — you agree to the terms outlined below. We at mafia78 set these terms to protect both your account security and our operational integrity.

Our mafia78 Terms of Use cover account creation, deposit and withdrawal procedures, bonus eligibility, game rules, dispute resolution, and jurisdiction restrictions. We enforce these terms consistently across all users and regions where our services are available under applicable law.

This page explains what we require from you as a mafia78 user and what you can expect from our platform in return. If you have questions about any section, our support team is available during English business hours via email or in-app chat.

Your mafia78 account and access conditions

To create an account on mafia78, you must be of legal age in your jurisdiction and resident in a region where our services are permitted by local law. We do not operate in jurisdictions that prohibit online gaming. Your responsibility is to verify that access to mafia78 is legal in your location.

When you sign up for mafia78, you provide your full name, email address, phone number, and national identification number. We collect this information to comply with Know Your Customer (KYC) requirements. You must upload a photo of your valid ID (Indonesian KTP, passport, or driver's licence) and a recent selfie for verification. This process typically completes within one business hour.

Your mafia78 account is personal and non-transferable. You may not share your login credentials with anyone, and you are responsible for all activity that occurs under your account. If you suspect unauthorised access, contact our support team immediately so we can secure your account.

Two-factor authentication and password security

We at mafia78 recommend enabling two-factor authentication (2FA) on your account for added security. When 2FA is enabled, you receive an SMS code each time you log in — you enter this code in addition to your password, preventing access even if someone learns your password.

Your mafia78 password should be strong — at least 12 characters, mixing uppercase, lowercase, numbers, and symbols. Never reuse this password on other websites. If you forget your password, use our "Forgot password" link to reset it securely via email. Once you create a new password, your old password becomes invalid immediately.

Deposits, withdrawals, and payment methods

Our mafia78 platform accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). When you deposit, you select your payment method, and the transaction is processed immediately. mobile banking and e-wallet deposits typically credit your mafia78 balance within seconds. Bank transfers may take five to fifteen minutes to settle, depending on your bank.

We track every deposit in your mafia78 transaction history. You can review deposit amounts, dates, and payment methods anytime in your account. If a deposit does not appear in your mafia78 account within the expected timeframe, contact our support team with your transaction ID from your bank or payment provider so we can investigate.

When you request a withdrawal from mafia78, we conduct a standard review to verify your identity and confirm the request matches your account. This review typically takes a few hours. Once approved, we send your funds to your selected payment method. Withdrawals to e-wallets (local payment, online payment, e-wallet, mobile banking, local payment) typically arrive within one to two business hours. Withdrawals to bank accounts may take up to one business day depending on your bank's processing schedule.

We at mafia78 process all withdrawals without holding periods after approval — once approved, funds leave our system and reach your payment method within the stated timelines.

Bonus terms and eligibility

Our mafia78 platform may offer welcome bonuses, promotional bonuses, or loyalty rewards at our discretion. All bonuses come with terms and conditions — for example, a bonus may require you to complete a certain number of game rounds before you can withdraw it. We specify bonus terms clearly before you claim any offer.

You must meet all bonus conditions to retain the bonus. If you attempt to withdraw your account balance before meeting bonus requirements, we may deduct the unclaimed bonus amount. We enforce bonus terms consistently across all mafia78 users.

Our mafia78 game rules and fair play policy

All games on mafia78 operate under clearly defined rules that we display before you enter any game or bet. You are responsible for reading and understanding these rules. When you place a bet on mafia78, you agree that the outcome is determined by the game mechanics and odds as stated — not by us or by external factors.

We at mafia78 use certified random number generators (RNG) for slot games, live-dealer games, and other chance-based games. These RNGs are tested and certified by independent auditors to ensure fairness. Our servers log every game round, every bet, and every result, so outcomes are permanently recorded and auditable.

We forbid account sharing, multi-accounting (operating multiple mafia78 accounts under different identities), and collusion between players. If we detect any of these activities, we reserve the right to suspend or close your mafia78 account and forfeit any balance in it.

Dispute resolution and mafia78 support

If you have a concern about a game outcome, a deposit, a withdrawal, or any other mafia78 service, contact our support team immediately. You can reach us via email or through the in-app chat feature during English business hours. We investigate all disputes fairly and respond within one business day.

We at mafia78 aim to resolve disputes quickly. If you believe we have made an error — for example, if a winning game round was not credited — describe the issue clearly and provide any game IDs, screenshots, or transaction IDs that help us investigate. We review all evidence carefully before making a decision.

Jurisdiction and service availability

Our mafia78 services are available only where local law permits. Users in regions like Jakarta, Surabaya, Bandung, and Medan can access our platform if their local laws allow it. We do not operate in jurisdictions that prohibit online gaming.

You are solely responsible for verifying that access to and use of mafia78 comply with the laws of your jurisdiction. We cannot provide legal advice about regional regulations. If you have questions about whether mafia78 is available in your location, consult a local legal adviser or your gaming authority.

Data protection and privacy

We at mafia78 keep your personal data secure using industry-standard encryption and access controls. Your identity documents (ID photos, selfies) are stored encrypted and separate from your gaming account. We do not sell or share your data with third parties except as required by law.

When you close your mafia78 account, we retain your transaction history for accounting and regulatory purposes, but we delete or anonymise personal data according to our data retention policy. You can request details about what data we hold by contacting our support team.

Termination and account closure

We at mafia78 reserve the right to suspend or terminate your account if you violate these Terms of Use, engage in fraudulent activity, or breach any mafia78 rule. If your account is suspended, you cannot log in or access your funds until we complete our investigation.

You can close your mafia78 account anytime by requesting account closure through our app or by emailing our support team. Once closed, your account cannot be reopened — you would need to create a new account if you wish to return later. If your account has a balance when you close it, we process a final withdrawal to your selected payment method.

Related pages

These Terms of Use apply to all users of mafia78, regardless of device, location, or game type. We update these terms from time to time — we notify you of material changes by email or in-app notification. Your continued use of mafia78 after such notification constitutes acceptance of the updated terms.

If you disagree with any term in this document, you may request account closure at any time. We process closure requests within one business day, and any remaining balance is withdrawn to your selected payment method.