mafia78Privacy Policy

This page describes what data we collect when you use mafia78 — via our Android app, iPhone Safari access, or desktop browser — and how we keep that information protected. We at mafia78 collect personal data only for specific purposes: account verification, payment processing, transaction history, and compliance with applicable law.

Our mafia78 privacy practices follow standard data-protection principles. We encrypt sensitive information, limit access to authorised staff, and retain data only as long as necessary. We do not sell your personal information to marketers or third parties outside our payment and regulatory partners.

If you have questions about how we handle your data or want to request access to or deletion of your information, our support team responds during English business hours via email or in-app chat.

What data we collect on mafia78

We at mafia78 collect the following information when you create an account: your full name, email address, phone number, and date of birth. We also collect your national identification number (NIK) or passport number for Know Your Customer (KYC) verification purposes.

During account verification, we ask you to upload photos of your identification document (Indonesian KTP, passport, or driver's licence) and a recent selfie. We store these photos encrypted and separate from your gaming account data. This verification ensures that mafia78 accounts are opened by real people in their own name, preventing fraud and money laundering.

When you play games or place bets on mafia78, we log every bet amount, game type, decision you made (for live-dealer games), the outcome, and the time of each action. This data forms your mafia78 game history, which we retain for audit and dispute-resolution purposes.

Mobile device and usage data

When you use the mafia78 Android app or access mafia78 in Safari on iPhone, we collect information about your device type (Android / iPhone), your app version, your internet connection type (Wi-Fi / mobile), and your approximate geographic location (country and city level, not exact GPS). This helps us optimise our mafia78 platform for different devices and networks.

We also record when you log in, when you log out, which games you access, and how long you spend in each section of mafia78. We use this data to understand user behaviour patterns and improve the mobile experience — for example, if most users on Android exit after thirty seconds in a certain menu, we know to simplify that menu.

How we use your mafia78 data

We at mafia78 use your personal data for six main purposes:

1. Account creation and verification: We use your name, ID number, and ID photos to verify your identity and prevent duplicate accounts.
2. Payment processing: We use your payment method information to process deposits from mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank accounts, and to send withdrawals to your chosen method.
3. Compliance and fraud prevention: We use your transaction history and account data to detect suspicious patterns, prevent money laundering, and comply with anti-fraud regulations in supported jurisdictions.
4. Customer support: We use your account data to respond to your support requests — for example, if you report a missing deposit, we look up your transaction history to investigate.
5. Platform improvement: We use aggregated usage data (not linked to individual names) to improve game performance, fix bugs, and optimise the mafia78 interface for Android, iPhone, and desktop.
6. Legal obligations: We use your data when required by law, such as responding to government requests for user information or fulfilling regulatory audits.

We at mafia78 never use your personal information for marketing emails, SMS campaigns, or targeted advertising unless you explicitly consent.

Data retention on mafia78

We keep your transaction history (deposits, withdrawals, game records) for a minimum of five years to comply with accounting and regulatory requirements. This means you can retrieve transaction details from years ago if needed for dispute resolution or personal record-keeping.

We retain your ID photos and personal identity information as long as your mafia78 account is active. When you close your account permanently, we delete or anonymise your personal data according to our data retention schedule — typically within thirty to sixty days. However, we may retain transaction data longer if required by law or for dispute resolution.

Our mafia78 data protection practices

We at mafia78 protect your data using industry-standard encryption (TLS 1.2 or higher) for all data in transit between your phone or computer and our servers. Your password is hashed using a one-way algorithm, meaning we cannot reverse it — even our staff cannot see your plain-text password.

Our mafia78 servers are located in secure, access-controlled data centres with backup power and redundant systems. We limit access to your personal data to mafia78 staff who need it for their specific job (e.g., our KYC team accesses ID photos, our payment team accesses transaction records). We log all access to sensitive data and review logs regularly for unauthorised activity.

Third-party processors and our mafia78 partners

We at mafia78 work with third-party processors who handle specific functions on our behalf:

• Payment processors: Our DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet integrations send transaction data to the payment provider's servers. These providers sign data-processing agreements with us, requiring them to protect your data and use it only for payment processing.
• ID verification service: We may use a third-party identity verification vendor to confirm that your ID document is genuine and matches your selfie. This vendor receives your ID photos and performs the verification, then deletes the photos from their system.
• Cloud infrastructure: Our mafia78 servers may sit in cloud data centres operated by vendors like AWS or Google Cloud. These vendors have certified security practices and sign data-processing agreements with us.
• Support ticketing system: We use a third-party support platform to track customer service requests. When you email or chat with us, your messages and account summary are stored in this system.

All third-party processors sign binding data-processing agreements with mafia78, committing to protect your data and use it only as we instruct.

Cookies and local storage on mafia78

Our mafia78 website and app use cookies and browser storage to remember your login status, your preferred language, and your game settings. These are non-tracking cookies — they do not identify you personally; they simply store settings locally on your device.

If you clear your browser cookies or app storage, you will need to log in again the next time you access mafia78. You can control cookie settings through your browser preferences (on desktop) or app permissions (on Android / iPhone).

Your rights regarding mafia78 data

You have the right to request access to all personal data we hold about you on mafia78. Contact our support team with your request, and we provide a summary of your data within ten business days.

You can request correction of inaccurate data — for example, if your registered name is spelled wrong, we update it. You can request deletion of your account and associated personal data, though we may retain transaction records for legal or regulatory reasons.

You can also request that we restrict how we use your data — for example, you can ask us not to send you service notifications. We honour such requests as long as they do not conflict with our legal obligations.

Data breach notification

If we at mafia78 discover that your personal data has been compromised in a security breach, we notify you via email within thirty days. We also notify relevant authorities if required by law. We work immediately to contain the breach, investigate its cause, and implement measures to prevent recurrence.

Jurisdiction and data transfers

Our mafia78 servers and data centres may be located outside your jurisdiction — possibly in other Southeast Asian countries or beyond. When your data is transferred across borders, we ensure it is protected by the same encryption and access controls as data stored locally.

We comply with applicable data-protection laws in the jurisdictions where we operate. If we cannot legally comply with a local data law, we may restrict mafia78 access in that jurisdiction.

Related pages

If you have concerns about how mafia78 handles your data or believe we have violated your privacy rights, contact our support team immediately. We take all privacy complaints seriously and investigate them thoroughly.

This Privacy Policy applies to all users of mafia78, regardless of device, location, or game type. We update this policy periodically — we notify you of material changes by email or in-app notification. Your continued use of mafia78 after any update constitutes acceptance of the new policy.